Terms of service

Terms and Conditions for Autofficina Parts Limited

Last updated: 11 March 2026

These Terms and Conditions apply to the use of the website www.autofficinaparts.co.uk

and the purchase of products from Autofficina Parts Limited

By accessing our website and placing an order, you agree to these Terms and Conditions.

1. About Us

This website is operated by Autofficina Parts Limited

Registered address:
5 Ruxley Lane, Epsom, Surrey KT19 0JB England

Company number: 07233869

VAT Number: GB333487492

EORI Number: GB333487492000

Email: parts@autofficinaparts.co.uk

Phone: 00 44 (0) 208 391 0002

Throughout these terms, “we”, “us”, and “our” refer to Autofficina Parts Limited

2. Products

We sell automotive parts and accessories for vehicles through our online store.

While we aim to ensure product descriptions, images, and specifications are accurate:

  • Images are for illustration purposes only
  • Some parts may vary slightly from images
  • Customers must ensure parts are compatible with their vehicle before purchasing

If unsure, please contact us before ordering.

3. Orders

When you place an order:

  • You are making an offer to purchase a product
  • Orders are only accepted when we send an order confirmation email

We reserve the right to cancel orders if:

  • A product is unavailable
  • There is an error in pricing
  • Fraud or unauthorised payment is suspected

If we cancel an order, you will receive a full refund.

4. Pricing

All prices are listed in GBP (£).

Prices may include or exclude VAT depending on how they are displayed on the website.

Delivery charges are calculated at checkout.

We reserve the right to change prices at any time.

5. Payment

We accept payment via:

  • Debit cards
  • Credit cards
  • Other payment methods shown at checkout

Payment must be made in full before the order is dispatched.

6. Delivery

We deliver to the United Kingdom and selected international destinations.

Estimated delivery times are provided at checkout but are not guaranteed.

We are not responsible for delays caused by:

  • Courier companies
  • Customs processing
  • Events outside our control

Risk of loss or damage passes to the customer upon delivery.

7. Returns and Refunds

Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving the goods.

To qualify:

  • Items must be unused and in original packaging
  • You must notify us within 14 days

Once we receive the returned item, refunds will be issued within 14 days to the original payment method.

Customers are responsible for return shipping costs, unless the item is faulty or incorrect.

8. Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery.

We may offer:

  • A replacement
  • A repair
  • A refund

This is in accordance with your rights under the Consumer Rights Act 2015.

9. Vehicle Compatibility

Vehicle compatibility information provided on this website is intended as a guide only.

Customers are responsible for ensuring that any part purchased from Autofficina Parts Limited is compatible with their vehicle before placing an order.

We strongly recommend confirming compatibility using:

  • Vehicle make and model
  • Year of manufacture
  • Engine type and size
  • VIN (Vehicle Identification Number)
  • OEM (Original Equipment Manufacturer) part number

Where OEM part numbers are provided, matching the OEM number with the original part is the most reliable way to confirm compatibility.

If you are unsure whether a part is suitable for your vehicle, please contact us before purchasing.

Autofficina Parts Limited shall not be held responsible for incorrectly ordered parts where compatibility has not been verified prior to purchase.

We are also not responsible for installation costs, labour costs, or other expenses resulting from incorrect part selection.

10. Limitation of Liability

To the fullest extent permitted by law, Autofficina Parts Limited shall not be liable for:

  • Indirect or consequential losses
  • Installation errors
  • Damage caused by incorrect fitting

Nothing in these terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud
  • Any rights you have under UK law

11. Intellectual Property

All content on this website including:

  • Text
  • Images
  • Logos
  • Product descriptions

is the property of Autofficina Parts Limited and may not be copied or reproduced without permission.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or disrupt the website
  • Misuse our services

We reserve the right to suspend access if these rules are violated.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Updated versions will be posted on this page.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.